Trademark Notices
G-Spec CarbonProcess; G-Spec Cockpit+; G-Spec Cockpit+ RX; Gerard OneBar; Gerard OneBar RX; Gerard FlexPost; Gerard FlexPost RX; and Gerard SureCage are trademarks of Gerard Cycles USA, Inc.
Giant is a registered trademark of Giant.
All other trademarks are the property of their respective owners.
Warranty
Gerard Cycles provides a five-year warranty on frameset, fork, and seatpost to the original owner. Warranty is not transferable. Third-party component manufacturers are responsible for their individual warranties.
Crash Replacement: As a registered customer, please notify us about your crash-damaged frameset. We’ll then issue a Return Merchandise Authorization (RMA) for you to ship your frameset to us (customer pays for shipping). Upon our inspection of your frameset, you’ll be eligible to purchase a new Gerard Cycles frameset (same model, if currently available) at a 50% discount (plus tax).
Money-back Guarantee
As a registered customer, if you’re not satisfied with your Gerard Cycles complete bike or frameset within 30 days of purchase, you can take advantage of our unconditional, money-back guarantee. Just call us for details.
Your returned product must be in original, non-modified condition and returned to us in the original packaging.
Product must have been purchased from Gerard Cycles directly and not from a dealer or other source.
Exchanges
Exchanges within 30 days of the original purchase date. Your returned product must be in original, non-modified condition and returned to us in the original packaging.
Exchanges will only be made for products that have been purchased directly from Gerard Cycles. If purchased from a dealer, please contact them for their return/exchange policy. Returned products will only be exchanged for another Gerard Cycles product. No cash refunds.
Shipping Policy
All bikes and framesets are packaged and shipped free within the continental United States. Please contact us for shipping rates to Alaska, Hawaii, and locations outside the U.S.
Shipping costs for returned/exchanged products are at customer’s expense.
Assembled in U.S.A.
All bicycles from Gerard Cycles are 100% assembled in the U.S.A.
Social Justice Statement
We at Gerard Cycles affirm our complete opposition to racism of any kind. We wholeheartedly support the entire BIPOC community and stand on our rock-solid belief that Black Lives Matter. We’re committed to advancing social justice for all and will continue to help anyone and everyone reach their full potential. We don’t discriminate in any way based on race, religion, gender, or national origin. We also support and encourage inclusiveness in all facets of our business.
Terms and Conditions
The gerardcycles.com website is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of gerardcycles.com constitutes your agreement to all such Terms. Please read these terms carefully and keep a copy of them for your reference.
Links to Third-Party Sites/Third-Party Services
Certain services made available vis gerardcycles.com are delivered to third-party sites and organizations. By using any product, service, or functionality originating from the Gerardcycles.com domain, you hereby acknowledge and consent that Gerard Cycles may share such information and data with any third party with whom Gerard Cycles has a contractual relationship to provide the requested product, service, or functionality on behalf of gerardcycles.com users and customers.
No Unlawful or Prohibited Use of Intellectual Property
You are granted a non-exclusive, non-transferable, revocable license to access and use gerardcycles.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Gerard Cycles that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.
All content included as part of the Service, such as text graphics, logos, images, as well as the compilation thereof, and any software used on the Site is the property of Gerard Cycles or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends, or other restrictions contained in any such content and will not make any changes thereto.
You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content in whole or in part, found on the Site. Gerard Cycles’ content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Gerard Cycles and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Gerard Cycles or our licensors except as expressly authorized by these Terms.
Gerardcycles.com may contain links to other websites (“Linked Sites”) The Linked Sites are not under control of Gerard Cycles and Gerard Cycles is not responsible for the content of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a “Linked Site.” Gerard Cycles is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by Gerard Cycles of the site or any association with its operators.
International Users
The Service is controlled, operated, and administered by Gerard Cycles from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Gerard Cycles Content accessed through gerardcycles.com in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
Indemnification
You agree to indemnify, defend and hold harmless Gerard Cycles, its officers, directors, employees, agents and third parties for any losses, costs, liabilities, and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or your inability to use the Site or Services, any user postings made by you, your violation of any terms of the Agreement, or your violation of any rights of a third party, or your violation of any applicable laws, rules, or regulations. Gerard Cycles reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Gerard Cycles in asserting any available defenses.
Arbitration
In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provision hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single, neutral arbitrator and administered by the American Arbitration Association or similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final and judgement may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding, or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regard to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. the entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.
Class Action Waiver
Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMEBR IN ANY PUTATIVE CLASS, COLLECTIVE, AND/OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PROVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Gerard Cycles agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative or class proceeding.
Liability Disclaimer
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. GERARD CYCLES AND OR ITS SUPPLIERS MAY MAKE IMPROVMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.
GERARD CYCLES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICSCONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. GERARD CYCLES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONSOF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GERARD CYCLES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WTHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVCIES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF GERARD CYCLES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DONOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE OR WITH ANY OF THE TERMS OF USE, YOUR SOLE, EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.
Termination/Access Restriction
Gerard Cycles reserves the right, in its sole discretion, to terminate your access to the Site and the related Services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington and you hereby consent to the exclusive jurisdiction and venue of courts in Washington in all disputes rising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including without limitation, this section.
You agree that no joint venture, partnership, employment, or agency relationship exists between you and Gerard Cycles as a result of this agreement or use of the Site. Gerard Cycles’ performance of this agreement is subject to existing laws and legal process and nothing contained in this agreement is in derogation of Gerard Cycles’ right to comply with governmental, court, and law-enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Gerard Cycles with respect to such use. I any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provisions will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Gerard Cycles with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written between the user and Gerard Cycles with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.
Changes to Terms
Gerard Cycles reserves the right, at its discretion, to change the Terms under which gerardcycles.com is offered. the most current version of the Terms will supersede all previous versions. Gerard Cycles encourages you to periodically review the Terms to stay informed of our updates.
Contact Us
Gerard Cycles welcomes your questions or comments regarding the Terms.
Privacy Policy
Protecting your private information is our priority. This Statement of Privacy applies to www.gerardcycles.com and Gerard Cycles and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Gerard Cycles include www.gerardcycles.com. The Gerard Cycles website is a corporate site. By using the Gerard Cycles website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered on our Site, Gerard Cycles may collect personally identifiable information, such as your:
- First and last name (surname)
- Mailing address
- E-mail address
- Phone number
If you purchase Gerard Cycles’ products and services, we collect billing and credit card information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.
Use of your Personal Information
Gerard Cycles collects and uses your personal information to operate its website(s) and deliver the services you have requested.
Gerard Cycles may also use your personally identifiable information to inform you of other products or services available from Gerard Cycles and its affiliates.
Sharing Information with Third Parties
Gerard Cycles does not sell, rent, or lease its customer lists to third parties.
Gerard Cycles may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. Gerard Cycles may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Gerard Cycles, and they are required to maintain the confidentiality of your information.
Gerard Cycles may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Gerard Cycles or the site; (b) protect and defend the rights or property of Gerard Cycles; and/or (c) act under exigent circumstances to protect the personal safety of users of Gerard Cycles, or the public.
Tracking User Behavior
Gerard Cycles may keep track of the websites and pages our users visit within Gerard Cycles, in order to determine what Gerard Cycles services are the most popular. This data is used to deliver customized content and advertising within Gerard Cycles to customers whose behavior indicates that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Gerard Cycles. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Gerard Cycles website.
Use of Cookies
The Gerard Cycles website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Gerard Cycles pages, or register with Gerard Cycles site or services, a cookie helps Gerard Cycles to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Gerard Cycles website, the information you previously provided can be retrieved, so you can easily use the Gerard Cycles features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Gerard Cycles services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
Gerard Cycles secures your personal information from unauthorized access, use, or disclosure. Gerard Cycles uses the following methods for this purpose:
- SSL Protocol
When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.
Children Under Thirteen
Gerard Cycles does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.
Disconnecting your Gerard Cycles Account from Third Party Websites
You will be able to connect your Gerard Cycles account to third party accounts. BY CONNECTING YOUR GERARD CYCLES ACCOUNT TO YOUR THIRD-PARTY ACCOUNT, YOU ACKNOWLEDGE AND AGREE THAT YOU ARE CONSENTING TO THE CONTINUOUS RELEASE OF INFORMATION ABOUT YOU TO OTHERS (IN ACCORDANCE WITH YOUR PRIVACY SETTINGS ON THOSE THIRD-PARTY SITES). IF YOU DO NOT WANT INFORMATION ABOUT YOU, INCLUDING PERSONALLY IDENTIFYING INFORMATION, TO BE SHARED IN THIS MANNER, DO NOT USE THIS FEATURE. You may disconnect your account from a third-party account at any time. Users may opt out of associating social media profiles with our platform.
E-mail Communications
From time to time, Gerard Cycles may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from Gerard Cycles or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from Gerard Cycles, you may opt out of such communications by clicking the unsubscribe option in any marketing email received.
Changes to this Statement
Gerard Cycles reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
Gerard Cycles welcomes your questions or comments regarding this Statement of Privacy. If you believe that Gerard Cycles has not adhered to this Statement, please contact Gerard Cycles at:
Gerard Cycles USA, Inc.
107 6th Ave. S.
Kirkland, WA 98032 USA
Email address: [email protected]
Telephone: +1 xxx-xxx-xxxx
Effective as of January 1, 2021
FAQs
► Can I buy a Gerard Cycles bike or frameset from a dealer?
Not at this time. We hope to have representatives in various locations in the future.
► How can I get a bike fit from John Sheehan if I can’t visit Gerard Cycles headquarters?
You can consult by phone/video call with John and submit a short video of you riding your Gerard Cycles bike. Please call for details.
► What warranty does Gerard Cycles provide?
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